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Customer Details

All customers that buy a plan will be listed in the Customers section of the SMP. A customer can be in one of the following states:

  • INITIAL: the customer reached the checkout form, but did not complete the purchase
  • ACTIVE: the customer successfully completed a purchase
  • CLOSED: the customer account is closed (read-only)

You can see all details about a customer's activity on the customer details page, as described below.

General details​

In this section, high-level information about the customer is provided:

  • ID: internal ID for support reference
  • Name: full name of the customer
  • Email: email address of the customer
  • Wallet: wallet address of the customer
  • Balance: outstanding balance in USD
  • Credit: available credit given to the customer using the "Add Credit" action
  • Next Invoice Date: if applicable, when the next invoice will be issued by the SMP

Subscriptions​

In this section you can see detailed information about the customer's subscriptions.

Invoices​

In this section you can see detailed information about the customer's invoices.

Payments​

In this section you can see detailed information about the customer's payments, both successful and unsuccessful.